FAQ

In Australia, an official translation must be performed by a translator accredited by NAATI (National Accreditation Authority for Translators and Interpreters).

Our translations include the translator's NAATI stamp, certification statement, and signature. This ensures acceptance by Australian courts, the Department of Home Affairs, universities, and other government bodies.

For translations, usually no. A high-quality scan or photo is sufficient for us to produce the translation. The NAATI stamp certifies that the translation is a true reflection of the document provided.

However, if you require an Apostille or DFAT authentication, we do need the original physical document.

Most standard documents (birth certificates, licences, diplomas) are completed within 1-2 business days. We also offer an express service for urgent requirements. Complex legal contracts may take longer depending on word count.

An Apostille is a simplified form of legalisation used for countries that are signatories to the Hague Apostille Convention. It is a certificate issued by DFAT that verifies the signature and seal on an Australian public document.

Once an Apostille is attached, the document is automatically accepted in all other Hague Convention countries (e.g., France, Italy, Japan, UK) without further embassy legalisation.

If the destination country is not a signatory (e.g., China, UAE, Vietnam), the document must undergo Full Authentication.

This is a multi-step process:
1. Authentication by DFAT.
2. Legalisation by the relevant country's Embassy or Consulate in Australia.
We handle this entire chain for you.

No. DFAT can only Apostille original Australian Government–issued documents (like Birth Certificates or AFP Checks) that bear an official signature or seal.

Private documents (like Power of Attorney, company resolutions, or copies of degrees) must first be notarised by an Australian Notary Public before DFAT will accept them. We can arrange this notarisation for you.